Animal Jam Help Center

PayPal Phishing Scam

Please be aware if you received an email detailing a charge you were not familiar with, please verify it is actually from PayPal first. You can review the sender's email address, and PayPal's email is usually listed as If the email was not delivered from this address, then it is a fake email attempting to phish for your information. Legitimate emails will also list the product descriptions purchased. These attempts should be forwarded to We have also reported this to PayPal accordingly, but recommend that you contact PayPal and check your account for any additional concerns.

  • You were not charged by our company.
  • Do not click on any links or follow the instructions in the email.
  • If you have further concerns, please contact PayPal account security.


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