Animal Jam Help Center

How do I clear my browser's cache?

It is beneficial for those visiting and playing Animal Jam to occasionally clear their web browser's cache. This will clear out any old or outdated data, and doing so ensures that Animal Jam will run as smoothly as possible.

Below are links to instructions on how to clear the cache of the major internet browsers:

If you are unsure what browser you are using, click here to find out.

Once your cache has been cleared, close all browser windows—if you are using a Mac, you must fully quit the program through the menu—then restart your browser and continue your activity.

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