Animal Jam Help Center

Why does my username say "New Jammer"?

Jammers' usernames can be seen by everyone in Jamaa, so it is important to make sure that every username follows the Animal Jam Rules.

                           

Whenever a new player account is created, the username is screened by AJHQ to make sure it's good. During this screening period—which usually takes 24-48 hours—Jammers' usernames show up as "New Jammer". Once a username has been approved, it will show up in Jamaa.

If a username breaks the Animal Jam Rules, AJHQ will change it, and it can't be changed again. Usernames that have any of the following are against the Animal Jam Rules:

  • Any personal information, including names, addresses, and phone numbers.
  • First and last names, even if it is the name of your favorite actor or singer.
  • Rude, mean, or inappropriate words.

If you notice a fellow Jammer with a username that doesn't follow the Animal Jam Rules, please let AJHQ know by reporting them.

Was this article helpful?
81 out of 107 found this helpful

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly.

Submit a request