Animal Jam Help Center

Why was my username changed?

Jammers' usernames can be seen by everyone in Jamaa, so it is important to make sure that every username follows the Animal Jam Rules.

If a username breaks the Animal Jam Rules, AJHQ will change it, and it can't be changed again. Usernames that have any of the following are against the Animal Jam Rules:

  • Any personal information, including names, addresses, and phone numbers.

  • First and last names, even if it is the name of your favorite actor or singer.

  • Rude, mean, or inappropriate words.