Animal Jam Help Center

How do I purchase an Animal Jam membership?

  • Visit the Membership Page.

  • Select the membership term you would like to purchase—one (1) month, six (6) month, or twelve (12) month.

  • Designate which account you would like to apply the membership towards: the player account or the parent account.
    1. If applying the membership to a player account, select the button to the left of (1) Player Account, then type the username and password of the account in the appropriate fields and click the Continue button.

    2. If applying the membership to a parent account, select the button to the left of (2) Parent Account, then type the parent email and password of the account in the appropriate fields and click the Login button. You will then be able to choose which player account you would like to apply the membership towards.

  • Please note that you may only purchase a membership using parent credentials if you have successfully activated your Parent Account.

  • Completely fill out the payment form, including full name, correct billing address, and credit card information.

  • After agreeing to the Terms of Service, click the Confirm button to complete the membership purchase.


If the payment is accepted, a confirmation page will show the details of the purchase. A confirmation email will also be sent to the parent email address linked with that player account.

Animal Jam accepts Visa, MasterCard, American Express, and Discover credit cards.

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