Animal Jam Help Center

What types of chat can I set for my child's account?

Because we believe that parents should be involved in their children's online activities, we give parents the ability to monitor and manage their child's player account from their Parent Dashboard, including their child's chat settings. These settings can be changed at any time through your Parent Dashboard.

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Restricted Bubble Chat

Parents have the option of having their account placed on Restricted Bubble Chat. This can only be done by contacting support@animaljam.com. This allows for your child to only use pre-approved phrases and can only see players using Bubble Chat. 

Bubble Chat

Players cannot type messages, but can select expressive words and phrases from a pre-approved list. Players will still have access to the chat bar but will not be able to use it and must select a phrase by clicking on the icon to the left of the chat bar. 

Safe Chat

Players can only type words or phrases from a limited dictionary, hand-picked by our staff. Safe Chat is a safe and engaging way for children to practice their typing and social skills, and it works much like the predictive text functions on mobile phones. By default, every new Animal Jam account is set to Safe Chat.

Safe Chat - Plus

Players can freely type words and phrases to one another. Like all in-game chat, messages typed through Safe Chat - Plus are run through our safety chat filter. Safe Chat - Plus is a member-only feature and requires an activated Parent Dashboard to enable. While all in-game chat in-game is filtered and moderated, there may still be some chat messages that can get through and may be offensive to some players.


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