Animal Jam Help Center

What is the Parent Account?

The Parent Account gives parents a number of settings that allow them to manage all aspects of their child's online presence in Animal Jam. Because we believe in partnering with parents in regards to online safety, every Animal Jam player account must be linked with a Parent Account.

The following player account options can be accessed via the Parent Account:
     - Password resets
     - Player account enabling/disabling
     - Login history
     - Discipline history and current account status
     - Chat option (Please note that "Safe Chat - Plus" is a member-only feature)
     - Gifting and trading ability toggles
     - Billing and redemption code history
     - Membership controls

To keep parents up-to-date on their children's Animal Jam experience, all email notifications will be sent to the parent email associated with the Parent Account.

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